Frequently Asked Questions

  • In short, every dog, and owner is different. Therefore, we use what works for you. We believe every action has an outcome. Some actions yield a successful outcome and others yield unsuccessful outcomes. We always teach new skills using positive reinforcement (toys/treats/praise) and layer in classical conditioning and/or operant conditioning to maintain skills and change behavior.

  • You can schedule a call using the "schedule my introductory call" button on our site, or you can call us directly at (541) 646-9192. If you choose to inquire via email, you must provide your phone number to receive a call back. After your intro call we can discuss available consultation dates and times.

  • Expect to spend about 1.5-2 hrs with us. We ask that you separate your dog(s) upon our arrival (kennel, separate in another room or put outside) while the humans talk. This gives you the opportunity to provide in depth details of your dog's issues without being distracted. After we've gathered all the important information from you, we then invite your dog(s) to join us for further evaluation! We will supply any equipment needed for evaluations and will provide you with a 'recommended' product list to purchase prior to beginning training.

  • For in-person training, we serve all of Southern Oregon from Ashland to Grants Pass.

    There is a $25 travel fee for 25 miles outside of Medford and a $50 travel fee up to 45 miles outside of Medford.

    Inquire for rates 50+ miles outside of Medford.

    Travel fees are per session/per consultation.

  • We prefer cash or check payments.

    Though we can accept debit/credit card payments, it will incur an additional processing fee.